Privacy Policy
The Curated Plate Co.
Effective Date: November 13, 2026
At The Curated Plate Co., we value your trust and are committed to protecting your personal information.
Whether you're browsing our luxury tableware collections, planning a special event, requesting a rental proposal, or connecting with us through social media, we respect your privacy and are committed to handling your information responsibly.
This Privacy Policy explains how we collect, use, store, protect, and disclose personal information in connection with our website, rental services, communications, and advertising activities.
1. Information We Collect
When you interact with The Curated Plate Co., we may collect personal information that you voluntarily provide, including:
Your name, email address, telephone number, and contact details.
Wedding or event information, including dates, locations, venues, and estimated guest counts.
Rental preferences, selected collections, quantities, and requested services.
Information submitted through website contact forms, Facebook or Instagram lead forms, email, or direct messages.
Billing information, payment details, and transaction records necessary to process rental bookings.
Communications relating to inquiries, proposals, agreements, and customer service.
When you visit our website, we may also collect certain technical information through cookies, analytics tools, and similar technologies, including your IP address, browser type, pages visited, and interactions with our website.
We limit our collection of personal information to what is reasonably necessary for our business activities and other purposes disclosed to you.
2. How We Use Your Information
We may use the information we collect to:
Respond to inquiries and provide personalized rental proposals.
Confirm product availability and manage event bookings.
Prepare rental agreements, invoices, and payment arrangements.
Coordinate deliveries, pickups, and event-related logistics.
Communicate important information about your booking.
Provide customer support and respond to questions.
Improve our website, collections, services, and customer experience.
Measure the effectiveness of our advertising and marketing activities.
Send promotional communications, special offers, and booking incentives where you have provided the necessary consent or where otherwise permitted by law.
Meet applicable legal, accounting, and business obligations.
We will not use your personal information for unrelated purposes without obtaining additional consent, unless otherwise permitted or required by law.
3. Facebook, Instagram & Advertising
The Curated Plate Co. may advertise its services through platforms including Facebook, Instagram, and Google.
When you interact with our advertisements or submit an inquiry through a lead form, we may receive the information you choose to provide, such as your name, email address, event date, location, and rental interests.
We use this information to respond to your inquiry, provide relevant rental3. Facebook, Instagram & Advertising
The Curated Plate Co. may advertise its services through platforms including Facebook, Instagram, and Google.
When you interact with our advertisements or submit an inquiry through a lead form, we may receive the information you choose to provide, such as your name, email address, event date, location, and rental interests.
We use this information to respond to your inquiry, provide relevant rental information, and assist you with your event planning.
Where implemented, advertising and analytics technologies, such as the Meta Pixel or Google Analytics, may help us understand website activity, measure advertising performance, and deliver relevant advertisements, subject to applicable consent requirements.
Information collected directly by third-party advertising platforms may also be governed by their respective privacy policies.
Submitting a rental inquiry does not automatically subscribe you to unrelated promotional emails.
4. Consent
By voluntarily providing personal information to The Curated Plate Co., you consent to its collection, use, and disclosure for the purposes communicated to you, subject to applicable privacy legislation.
Where additional consent is required, including for certain marketing communications or tracking technologies, we will seek that consent separately.
You may withdraw your consent to optional uses of your personal information by contacting us, subject to legal or contractual restrictions and reasonable notice.
Withdrawing consent may affect our ability to provide certain services where the information is necessary to fulfill your request or booking.
5. Payment Information
The Curated Plate Co. accepts payments through authorized payment methods and service providers, including Stripe.
Payment information is used only for legitimate transaction processing, rental agreements, deposits, outstanding balances, and authorized charges associated with rental services.
Payment information may be processed or stored by third-party payment service providers in accordance with their security standards and privacy practices.
We take reasonable steps to restrict access to payment information and protect it against unauthorized use or disclosure.
6. Sharing Your Information
We do not sell your personal information to third parties.
We may share information when reasonably necessary with:
Payment processors and financial service providers.
Website hosting, customer management, and technology service providers.
Delivery, logistics, or event service partners involved in fulfilling your booking.
Advertising and analytics providers, subject to applicable privacy requirements.
Legal, regulatory, or government authorities where required or permitted by law.
We take reasonable steps to ensure service providers handling personal information on our behalf use appropriate safeguards.
7. Cookies & Website Analytics
Our website may use cookies and similar technologies to support website functionality, understand visitor activity, and improve our services.
Where advertising or analytics tools are enabled, these technologies may also help us measure campaign performance and understand how visitors interact with our website.
You can manage certain cookies through your browser settings and any consent controls provided on our website.
Where required by applicable law, we will obtain consent before using non-essential tracking technologies.
8. Information Security
We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, disclosure, loss, misuse, or alteration.
Access to client information is limited to individuals and service providers who require it for legitimate business purposes.
Although we take reasonable precautions, no internet transmission or electronic storage system can be guaranteed to be completely secure.
9. Retention of Personal Information
We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, maintain appropriate business and financial records, resolve disputes, and meet applicable legal obligations.
When personal information is no longer required, we take reasonable steps to securely delete, destroy, or anonymize it.
10. Your Privacy Rights
In accordance with applicable privacy legislation, you may request:
Access to personal information we hold about you.
Correction of inaccurate or incomplete personal information.
Information about how your personal information is collected, used, or disclosed.
Withdrawal of consent for certain optional uses of your information.
Removal from promotional email communications.
Requests can be submitted using the contact information below. We will respond in accordance with applicable privacy legislation.
11. Third-Party Websites
Our website and social media pages may contain links to third-party websites or services.
The Curated Plate Co. is not responsible for the privacy practices or content of websites operated by third parties.
We encourage visitors to review the privacy policies of any external websites they access.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business practices, services, technology, or legal obligations.
Updates will be posted on our website with a revised effective date.
13. Contact Us
If you have questions about this Privacy Policy, wish to access or correct your personal information, or have concerns about how your information is handled, please contact:
The Curated Plate Co.
Kamloops, British Columbia, Canada
Email: hello@thecuratedplateco.com
Phone: 250-804-6274
Website: www.thecuratedplateco.com
Privacy Officer: Tegan McElroy
We are committed to addressing privacy-related inquiries in a timely and respectful manner.